Terms of Services

TERMS AND CONDITIONS

 

1. INFORMATION ABOUT US

Company name: BtbW Kft.
Seat: 1145 Budapests, Gyarmat u 53/b.
Tax number: 12372003-2-42
Trade register number: Cg. 01-09-671617
Issuing registry court: Metropolitan registry court
The language of a contract: English
Electronic availability: nori@wild.hu

 

2. YOUR PERSONAL INFORMATION

We will use your personal information in accordance with our Privacy Policy which forms part of these terms.

 

3. CONTRACT CONCLUSION

If you submit an order for goods via this site by clicking 'Submit order', your order is an offer to us to buy the goods on our website.
We will acknowledge receipt of your order by sending you an automatically generated email accepting your order. With this email the contract will be concluded.
The contract will relate only to those specific goods which are referred to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure that they are correct.
If the details in the email confirming your order are not correct, or if you are not satisfied with the details in the email, please contact us at nori@wild.hu
The contractual language is English.
We store the contract’s content and will send you the details of your order as well as the our general terms via e-mail. The general terms you can find at page “General terms” at all times.
The details about your recent orders you will find in your customer login.

 

DELIVERY, PAYMENT INFORMATION

 

4. PRICE AND DELIVERY COSTS

We shall use our reasonable endeavours to ensure that the prices as quoted on our site are correct.
Information displayed on this site relating to pricing is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order.
Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs.
They will be notified to you separately before you submit your order and will be confirmed to you by email.
We deliver by postal, so delivery cost depends on weight and country. It’s between 4 and 25 euro.

 

5. AVAILABILITY AND DELIVERY

Information displayed on this site relating to availability is subject to change by us without notice.
We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.
 
Delivery will be made according to the information on the product pages after your order is accepted.
We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the post office as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.

 

6. PAYMENT

Payment for goods can be made by one of the following payment methods
- Bank Payment

Upon receipt of the transfer to our bank account your package will be despatched within 3-4 dayss.
To process your order as soon as possible, please write your order number in the text message of the bank transfer.

Bank Information:

BtbW Kft.
Bank account: 65700134-10119398
Tax number: 12372003-2-42
Iban number: HU65 6570 0134 1011 9398 0000 0000
SWIFT code: TAKBHUHB

 

LEGAL NOTICE

 

7. RIGHT TO CANCEL

Exchanges are possible until 8, beginning from the purchase date.

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of 8 days from the purchase date
You must notify us of your cancellation in writing or in another durable medium to our contact address.

Cancellation consequences
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.

You must send the goods back to us in their original condition to our contact address at your own cost as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

 

8. REFUNDS POLICY

When you return goods to us because you have cancelled the contract between us during the cooling-off period we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. We will refund the price of the goods in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
If you are not satisfied with a product for any reason e.g. if it is not what you ordered, it is damaged or defective, or we have delivered an incorrect quantity, please return the product to us. Once we have confirmed the product defect or other problem, we will:

  • provide a full refund for any goods that are damaged or defective, if this is within a reasonable time following the sale; or
  • at your option, repair or replace the goods at our cost (including the cost of postage), unless this would not be possible or would be disproportionately costly in the circumstances, in which case we will refund to you the amount paid by you for the goods in question.

We will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for defective goods.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

 

9. CANCELLATION BY US

We reserve the right to cancel the contract between us if, for example:

  • we have insufficient stock to deliver the goods you have ordered; or
  • one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by e-mail.

 

10. TITLE AND RISK

You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

 

11. INVALIDITY

If any part of these terms is unenforceable, the enforceability of any other part of these terms will not be affected.

 

12. NOTICES

All notices you send us must be sent to the contact details on this site: nori@wild.hu. We may give notice to you at either the e-mail you provide to us when making a purchase. In proving the service of any notice, it will be sufficient to prove, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.

 

13. PRIVACY POLICY

We are committed to protecting your privacy on-line.
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

Who we are?
The website is owned by BtbW Kft. The Data Controller is responsible for and controls the processing of your personal data in accordance with the Data Protection Act. (the "Act"). By using this website, you consent to the collection and use of information in accordance with this privacy policy.

Personal data we may collect about you

We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as your name, address, email address, telephone and mobile phone numbers.
We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained. Your personal data will be used to to:

  • Provide you with the information, goods and services offered through our website, for billing and order fulfilment
  • (provide you with the services and information offered through our website and which you request;)
  • administer your account with us;
  • verify and carry out financial transactions in relation to payments you make online;
  • audit the downloading of data from our website;
  • improve the layout and/or content of the pages of our website and customise them for users;
  • identify visitors to our website;
  • carry out research on our users' demographics and tracking of sales data;
  • send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes.

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
We will use technical and organisational measures to safeguard your personal data, for example:

  • access to your account is controlled by password and username which are unique to you;
  • we store your personal data on secure servers;

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the website whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data.
It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to
nori@wild.hu